Initial Setup of the Access Points

Modified on Thu, 22 Jun 2023 at 05:03 PM

The setup of Alta devices is intended to be as easy and intuitive as possible, with little user configuration. 

Getting your devices online

AP6/AP6PRO Set up

Step 1: Create your Alta Labs management account

Step 2: Connect the AP device to your network

  • Using a 48V PoE adapter (PoE+ preferred), connect your device to your network
  • Ensure you have DHCP enabled on this network
  • Verify the device is powered on indicated by the LED on the device

Step 3: Verify the device is assigned to your management account

  • The device will connect to our secure cloud platform, and automatically connect to
    Please ensure you are logged in to your management account on the same network as the device.
  • After a few moments, the device will appear under the "Network" tab:
  • Continue with configuration!

Note: If your network uses multiple public IPs, or you're using a VPN, you may need to use our mobile app Bluetooth provisioning. The device and your personal device being used for provisioning must be using the same public IP. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article