Alta Help Center

LED Patterns for Access Points

Matt Baer
Matt Baer
  • Updated

Normal Boot

  1. Blue LED turns solid for a few seconds
  2. Blue LED blinks for approximately 20 seconds
  3. White LED turns solid

Factory Reset

  1. After device has booted, user holds reset button down for more than 5 seconds
  2. LED blinks white, and resets its configuration
  3. After configuration is reset, device will boot normally, and be ready for Set Up into a controller

I Followed The Power-On-Reset Steps but my AP LED is blinking blue

This indicates the steps were not successful. The most common reasons are:

  1. No ethernet link
  2. Failure to acquire DHCP lease
  3. Failure to reach Internet
  4. Failure to obtain time sync
  5. Failure to download firmware from server

If you believe none of these issues apply, please contact our support team for further assistance.

Automatic Firmware Recovery (Power-On-Reset or “POR”)

Generally, a POR won’t be necessary unless instructed by our support team.

Please see this article for the process of recovering firmware.

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