Alta Help Center

Initial Setup of switches

Josh McGee
Josh McGee
  • Updated

Create your Alta Labs management account

Visit https://manage.alta.inc/ or use the mobile app to register your account.

Connect the switch device to your network

Ensure that your network has a DHCP server enabled for the switch to communicate with the internet. Power the device with the included cord, and connect an ethernet port to your LAN. The Alta logo will remain solid white for at least 60 seconds when it is fully booted, which indicates that it is ready for setup and further management.

Setup the device

The device will automatically connect to https://manage.alta.inc and enable you to provision it from the management platform. Ensure you are logged into your account, and that you are connected to the same internet connection as your new switch. After a few moments, the device will appear under the "Network" tab with a Setup button. Click Setup and the device will then be managed and provisioned as you make changes within the app or web dashboard.

NOTE: It may be possible that the Setup button is hidden in the row, and requires that you scroll the table to the right in order to find the correct column.

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If your network uses multiple public IPs, or you're using a VPN, you may need to use our mobile app Bluetooth provisioning. The device and your personal device being used for provisioning must be using the same public IP.

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