Alta Help Center

Initial Setup of the Access Points

Matt Baer
Matt Baer
  • Updated

The setup of Alta devices is intended to be as easy and intuitive as possible, with little user configuration. 

Getting your devices online

  • Step 1: Create your Alta Labs management account
  • Step 2: Connect the AP device to your network
  • Step 3: Verify the device is assigned to your management account

Step 1: Create your Alta Labs management account

Step 2: Connect the AP device to your network

  • Using a 48V PoE adapter (PoE+ preferred), connect your device to your network
  • Ensure you have DHCP enabled on this network
  • Verify the device is powered on indicated by the LED on the device

Step 3: Verify the device is assigned to your management account

  • The device will connect to our secure cloud platform, and automatically connect to https://manage.alta.inc
    Please ensure you are logged in to your management account on the same network as the device.
  • After a few moments, the device will appear under the "Network" tab:
  • Continue with configuration!

Note: If your network uses multiple public IPs, or you're using a VPN, you may need to use our mobile app Bluetooth provisioning. The device and your personal device being used for provisioning must be using the same public IP.

 

 

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