Alta Help Center

Knowledge base

• Troubleshooting

  • System Logs and Audit Trail
  • Ethernet / Fiber Speeds
  • Firmware Bootstrapping (A.K.A. Power on Reset)
  • Ethernet/SFP Speed Settings
  • Speedtesting With iPerf3
  • Why is my device disconnected?

• Configuration

  • Content Filtering
  • Controller-Based Networks vs. Non-Controller-Based Networks
  • DPI in Alta Labs: What You Need to Know
  • Device Backup and Restore
  • Firmware Update Window
  • Displaying Site Location with Google Maps

  See all 10 articles

• Configuration

  • AltaConnect and Auto-VPN
  • Add a Static Route
  • Configure Advanced DNS Settings (Records and DoH)
  • Port Aggregation on Route10
  • Enable Tailscale on Route10
  • Port Forwarding

  See all 41 articles

• Management

  • IP Monitoring (a.k.a. Ping Watchdog)
  • AVB and Alta Labs Network Switches
  • Port Scheduling
  • Alta Switch CLI Diagnostics
  • Wired 802.1X Authentication Setup
  • Link Aggregation Groups (LAG) & LACP

  See all 9 articles

• Hardware / Installation

  • Initial Setup of Switches
  • Outbound Firewall Rules Required
  • Alta Labs Network Switches Work With AVPro Edge
  • Setting Up VLANs (802.1q)
  • LED Patterns for Switches
  • Alta Labs Network Switches Work with Dante

• Configuration & Setup

  • OWE (Opportunistic Wireless Encryption)
  • AltaPass - Exporting and Importing Passwords Using JSON
  • WPA2/WPA3-Enterprise Wi-Fi Setup
  • Profiles
  • Vouchers
  • Advanced: IPv6 Link-Local Access

  See all 22 articles

• Wireless Planning

  • OWE (Opportunistic Wireless Encryption)
  • WiFi 7 and AltaPass
  • Using your Alta Labs Access Point as a WiFi Sniffer
  • Understanding DFS (Dynamic Frequency Selection) in WiFi: Indoor and Outdoor Use
  • Troubleshooting Slow WiFi
  • Dynamic Frequency Selection (DFS)

  See all 14 articles

• Hardware / Installation

  • Outbound Firewall Rules Required
  • LED Patterns for Access Points
  • Why Is My AP Hot?
  • What Type of PoE Should I Use for the Access Points
  • Mounting The AP6 & AP6 PRO

• Alta Control Installation

  • Setting Up the Control and Route10
  • Using Alta Control in an Isolated/Offline Environment
  • Alta Control Upgrade Issues (Devices Running Older Images or Offline Systems)
  • Setting Up Control
  • LED Patterns for Control Appliance
  • Setting Up Alta Control With LXD

  See all 7 articles