Alta Help Center

Knowledge base

• General Help

  • Controller-Based Networks vs. Non-Controller-Based Networks
  • DPI in Alta Labs: What You Need to Know
  • System Logs and Audit Trail
  • Shortcuts Within The Alta Labs Platform
  • Floor Planner
  • Firmware Bootstrapping (A.K.A. Power on Reset)

  See all 13 articles

• Configuration

  • Add a Static Route
  • Network Address Translation (NAT) Configuration
  • Dynamic Routing - OSPF
  • Dynamic Routing - BGP
  • How to Set Up a Site-to-Site VPN (IKEv2) on Route10
  • WireGuard site-to-site on Route10

  See all 27 articles

• Management

  • DHCP Guarding
  • PoE Update
  • How to View Switch Traffic Per Port

• Hardware / Installation

  • Initial Setup of switches
  • Outbound Firewall Rules Required
  • Alta Labs Network Switches Work With AVPro Edge
  • Setting Up VLANs (802.1q)
  • LED Patterns for Switches
  • Alta Labs Network Switches Work with Dante

• Configuration & Setup

  • Profiles
  • Vouchers
  • Advanced: IPv6 Link-Local Access
  • WiFi Calling with Alta Labs
  • Wireless Mesh With Alta Labs Access Points
  • AltaBoost

  See all 20 articles

• Wireless Planning

  • Understanding DFS (Dynamic Frequency Selection) in WiFi: Indoor and Outdoor Use
  • Troubleshooting Slow WiFi
  • Automatic Channel Planning
  • Sonos Troubleshooting
  • Sites and Site Manager
  • What Is 4K-QAM and How Is It Being Used In Alta APs?

  See all 10 articles

• Hardware / Installation

  • LED Patterns for Access Points
  • Why Is My AP Hot?
  • What Type of PoE Should I Use for the Access Points
  • Mounting The AP6 & AP6 PRO

• Alta Control Installation

  • Alta Control Upgrade Issues (Devices Running Older Images or Offline Systems)
  • Setting Up Control
  • LED Patterns for Control Appliance
  • Setting Up Alta Control With LXD
  • Setting Up Alta Control With Docker